Start the Knowledge Management in Your Company

Some terms related to management are quite usual in the corporate world: sales , production management, social media management, and many others. But there is a very important one which is not always recognized and / or applied in practice: knowledge management.

Known as KM (Knowledge Management), it is related to the creation, retrieval, and sharing of knowledge within a company. It is an area that does not work in isolation; on the other hand, it operates in an integrated way with strategic management, organizational theory, databases, information systems, and everything else that involves knowledge in the context of each corporation.

Currently, companies are in the information and knowledge age. This means that while an efficient production line is necessary, it is nothing if not supported by a team that is strategically thinking about each task.

Conceptually, knowledge management can be understood as the organization and systematization of data and information relating to the company: revenues, disbursement, expenditures for each sector, growth or decline in sales over a period, number of customers, competitors, and all you can imagine that interferes with the business in some way. To perform this type of management, it is necessary to cross these data and information to understand how one affects the other, and interpret them.

A number, a piece of data, a percentage, are elements that do not say anything by themselves. Therefore, one of the major objectives of knowledge management is to make sense of them, by discovering relationships of cause and effect and contextualizing them. Thus, the project deviates from the mechanism and repetition model and begins to break new ground, into possibilities, visions, and perspectives that have not been tested. Investing in knowledge management means working smarter by optimizing and channeling everyone’s time for what is really helpful. The results appears in the conclusion, either with the increase in sales, public engagement, improved company image, etc.

It was mentioned that sharing is part of this process and this is an important detail. The knowledge acquired and systematized should not be restricted to managers and directors of the company, but be shared with the entire team. If they have access to it, employees can work with more guidance, which makes everyone more productive. This is where team management comes in: knowing how to guide each team, showing how the knowledge produced and shared in the company can impact its practical day-to-day tasks.

As you can see, there are many departments involved, so an important point in order to administer all this knowledge for corporate growth is task management. The tasks that are carried out in the company need to have a purpose and be performed within a certain timeframe. With organization, it becomes possible to identify new information from each action, which will complement the collective knowledge of the company. ZPM specializes in managing tasks and can offer you a practical and efficient system to resolve this issue. Discover it and try it!!

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ZPM Editor

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